Home Instructions How to Contact BetMGM Customer Support?

How to Contact BetMGM Customer Support?

Navigating the BetMGM online casino platform is straightforward, but there may be times when you need assistance with your account, promotions, withdrawals, or other issues. Fortunately, BetMGM provides multiple ways to get in touch with their customer support team. By following the steps in this guide, you can get in touch with the customer supoort smoothly.

First step in contacting BetMGM casino customer support

Login to Your BetMGM Account

Visit the BetMGM website by clicking the provided button. Once there, you’ll find the “Login” button in the top right corner of the page. Enter your username and password to access your account.

Second step in contacting BetMGM casino customer support

Go to the Customer Support Section

After logging in, navigate to the customer support section by clicking the “Help & Customer Care” button in the top right corner. This will take you to the support page where you can find various resources and contact options.

Third step in contacting BetMGM casino customer support

Check the FAQ Section

On the support page, start by exploring the FAQ section. This section covers common questions on topics like account verification, withdrawals, promotions, and geolocation issues. If you can’t find your answer in the FAQ, click the “Contact Us” button to access the available contact options.

Fourth step in contacting BetMGM casino customer support

Contact the Support Team

If your question isn’t resolved in the FAQ, you can contact BetMGM’s team via live chat, mail or phone.

  1. Live chat is available 24/7, making it the quickest way to get help.
  2. For non-urgent inquiries, you can reach out via email. For this, you should fill out the email form with details about your issue, and a representative will respond as soon as possible.
  3. If you prefer to speak directly with someone, phone support is also available during working hours. However, each state has a different phone number. In the table below you can find the correct number for your state. Make sure to call between 11 AM and 8 PM EST for assistance.

Phone Numbers by State

StatePhone NumberService Hours (ET)
Arizonan/a11 AM – 8 PM
Colorado719-297-916911 AM – 8 PM
Washington D.C.202-864-025411 AM – 8 PM
Illinois312-284-850211 AM – 8 PM
Indianan/a11 AM – 8 PM
Iowa319-519-150011 AM – 8 PM
Kansasn/a11 AM – 8 PM
Kentucky502-747-341211 AM – 8 PM
Louisiana225-427-177611 AM – 8 PM
Maryland410-216-144511 AM – 8 PM
Massachusettsn/a11 AM – 8 PM
Michigan219-249-300211 AM – 8 PM
Mississippi601-419-201411 AM – 8 PM
Nevada725-208-190912 AM – 8 PM
New Jersey609-248-953111 AM – 8 PM
New Yorkn/a11 AM – 8 PM
Ohion/a11 AM – 8 PM
Pennsylvania267-825-702311 AM – 8 PM
Puerto Rico719-297-917011 AM – 8 PM
Tennessee423-345-156111 AM – 8 PM
Virginia804-823-934611 AM – 8 PM
West Virginian/a11 AM – 8 PM
Wyoming307-414-113311 AM – 8 PM



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